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Privacy Policy for LTR-Online

Effective Date: 03/01/2024


Welcome to Experientia Management Consultants Ltd (co reg. 14556110) t/a LTR-Online, a premier online and e-learning training provider for hospitality professionals. This Privacy Policy outlines how we collect, use, protect, and disclose your information. Our commitment to your privacy is paramount, and we ensure transparency and control over your personal data.


1. Introduction

At LTR-Online, we understand the importance of privacy in the digital age, especially in the fast-paced world of training. We are dedicated to safeguarding your personal information while providing top-notch training and development opportunities.


2. Information We Collect

We collect information to provide better services to all our users. This includes:

  • Personal Information: Such as your name, email address, and contact details, which you provide when registering for our courses or subscribing to our services.

  • Usage Information: Details of how you interact with our services, including course progress, quiz scores, and engagement metrics.

  • Technical Data: This includes IP addresses, browser types, and log information from your visits to our website.

3. How We Use Your Information

Your information is used to:

  • Provide, Maintain, and Improve our Services: To deliver the courses you enroll in and ensure a seamless learning experience.

  • Communicate with You: To provide updates, course information, and respond to your inquiries.

  • Enhance Security: To protect against fraud, abuse, and unauthorized access to your information.

4. Sharing Your Information

We do not sell your personal information. However, we share information with:

  • Third-Party Training Providers: Such as VideoTiles, to facilitate specific courses.

  • Service Providers: Companies that support our business operations, like cloud hosting services.

  • Legal Requirements: If required by law or to protect the rights and safety of LTR-Online and its users.



5. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure server facilities.


6. Your Rights and Choices

You have the right to:

  • Access and Update: You can review and change your personal information by logging into your account.

  • Opt-Out: You can unsubscribe from our marketing communications at any time.

  • Delete: Request the deletion of your personal data, subject to certain conditions.


7. Changes to This Policy

We may update this policy to reflect changes to our information practices. If we make significant changes, we will notify you by email or through a notice on our website.


8. Contact Us

If you have any questions about this Privacy Policy, please contact us at Timothy R Andrews on



At LTR-Online, your privacy is our priority. We are committed to protecting your data while providing you with the highest quality training and development opportunities in the hospitality industry. By using our services, you trust us with your information, and we strive to be worthy of that trust.

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