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Mon 03 Jul
|Google Classroom
Customer Service in Hospitality : Levels 1 & 2
This is a 4 week course, 2 hours a week and learners will work towards L1 and L2 in Customer Service. Course work is required
Time & Location
03 Jul 2023, 10:00 – 25 Jul 2023, 10:00
Google Classroom
Guests
About the Event
Customer Service Levels 1 & 2 Award Certificate
In Hospitality whether in restaurants or hotels, customers expect a high level of service.
Excellent customer service is, therefore, a must for any hospitality business if it wants to succeed and keep its clients and customers happy and loyal.
This programme is designed for anyone who is already in a customer facing role (or who aims to be) and will equip you with the knowledge and skills to deliver excellent customer care. It’s a key skill that everyone can benefit from and one that will stay with you for life.
You will learn:
· The principles of customer service